North Bay is one of the major centres on several high capacity fibre-optic networks link the national service provider that cross Canada and in turn connect to international carriers.
North Bay connects Northern Ontario to southern centres and also provides a northern bridge between the eastern and western-most points of the province. This east-west link offers redundant connectivity to major carriers in the south, further ensuring consistent, world-class telecommunications services to businesses and residents in the city.
Major telecommunications manufacturers have established service centres in North Bay which allow them to provide two hour on-site response to equipment problems, the highest level of support provided anywhere in the world.
North Bay offers the latest in telecommunications services and its location along major Canadian fibre optic highways makes it an ideal centre for technology-based companies and their employees.
Telecommunications services currently available in North Bay include ISDN, (Microlink and Megalink), Centrex voice and data, call management services, custom calling features and voice mail. North Bay is part of Bell Canada's Special Services Digital Network which provides services such as frame relay, Megaroute, Megastream and Advanced Intelligent Network Services.
North Bay's telecomputer industry has a distinct competitive advantage, offering services and capabilities such as:
- Technological Infrastructure
- Multimedia Presentation Centre
- Video Conferencing
- Information Technologies Training Centre
- Pervasive fibre-optics
- ATM Switching
- Integrated Community Network
- Computerized Bulletin Board Access
- Annual Telecommunications Convention
- Internet Access Number
- Overnight Courier Service
Leading technology companies such as Northern Telecom, IBM, Bell Canada, and the Ontario Northland Transportation Commission are all significant contributors to creating and maintaining North Bay's leading edge telecomputer sector. Retail, real estate, health care sector, local school boards, Canadore College and Nipissing University are also key players in this sector.
Excellence in information technology is just one of North Bay's historical advantages. The technological resources put in place to support military installations during the Cold War are now working to the City's advantage. They continue to be required by the military for its ongoing joint U.S. / Canada NORAD role and responsibility, and ensure the ongoing presence of contractors with skilled technical personnel. These resources are readily harnessed by business, government and education to achieve a range of competitive advantages.