Water Quality Reports

North Bay Water Treatment Plant and Distribution System Reports

The City of North Bay is now required to post Annual Reports for its Water System on its web site in compliance with O.  Reg.  170/03 Section 11 (10) and the Safe Drinking Water Act, 2002.  Prior to June 2003 the City was required to prepare and post Quarterly Reports for its Water System.  Reports have been prepared since June 2000.

Spring Rains and Your Water Systems

Our Public Works and Services staff asks for your co-operation during spring run-off season.  By giving melt water a clear path to the nearest catch basin, you help to reduce the risk of flooding.  Also, watermain repairs can mean rusty water on occasion. In these circumstances, users are reminded to let the cold water tap run for 15-20 minutes minimum, and avoid any drinking of water or using it for household activities until such time as the water is definitely clear.

Frequently Asked Questions

Q.  Is the City's water safe to drink?
A.  .  Yes.  According to the local Medical Officer of Health and the MOE District Supervisor, the City's water is safe to drink.

Q.  How does North Bay's water quality measure up to the rest of the province?
A.  Our water is as good as or better than the water in any other Ontario community.

Q.  Does the city of North Bay's water meet all provincial water quality objectives?
A.  Yes.  North Bay's drinking water currently meets all water quality parameters set out by the Province of Ontario's Drinking Water Quality Objectives.

Q.  How prepared are you to deal with potential water problems?
A.  We have a series of contingency plans to deal with any immediate problems, plus our asset management and maintenance management system is used to prevent problems before they occur.

Q.  What problems do the contingency plans address?
A.  The health of our citizens is paramount.  Although we have never had a serious problem, we do have contingency plans in place (in cooperation with the local Medical Officer of Health) to deal with health threats, as well as contingency plans for such things as pump failures, electrical interruptions, chemical spills, adverse bacterial results, fires, etc..

Q.  How often is North Bay's water supply tested?
A.  The testing of North Bay's drinking water is regulated by the Ministry of the Environment and the Health Unit.  For some things it is tested continually; for others it is tested weekly, quarterly or annually.  The testing frequencies and parameters tested are outlined in the Safe Drinking Water Act, 2002, Regulation 170.  For example, chlorine levels and fluoride levels in the water supply system are monitored twenty-four hours a day, seven days a week while bacteriological testing of E-coli and coliform bacteria is done on a weekly basis at 20 sites throughout the City's distribution system.

Q.Is the city prepared to provide all information regarding the cities water supply including all reports?
A.  Yes, we have nothing to hide.  If requested, this information would be presented and explained in detail.

Q.  Do you expect any problems with the water in the future?
A.  No.  We recently built a new state of the art Water Treatment Plant which is operating as designed and is estimated to last the next 80 years.  We are also continually looking into ways we can upgrade our storage capacity within the distribution system to ensure to the best of our ability that there never will be a problem.

Q.  What are the new regulations from the MOE in regards to Lead Sampling?
A.  The Drinking Water Systems Regulation 170/03 under the safe Drinking Water Act, 2002 was amended to include community lead testing in 2007.  The purpose of this lead sampling is to expand water safety protection and reduce potential levels of lead in drinking water.  Twice a year the City of North Bay tests water for lead concentrations from 80 private residences, 8 commercial facilities and 16 fire hydrants in North Bay.

Q.  How do I volunteer to have my water tested for lead?
A.  The City is looking specifically for volunteers who own older homes in the City as lead connections are more likely to be found in older homes (generally those built before the mid-1950s).  If you would like to volunteer please contact North Bay Public Works at 705-474-4340.

Q.  How do I get more information on Lead in Drinking Water?
A.  For additional information about drinking water in Ontario and lead sampling, go to the ministry website.