Frozen Water – Run Water Inquiries

  • We do have a policy and procedure established
  • We will take your contact information
  • Public Works staff will contact you in the late fall early winter and will investigate your property records, in some cases a site inspection may also be required
  • If you are deemed eligible you be will asked to enter into a water service agreement which will allow you to run your water – a supervisor will have you sign a form for that winter
    • Your water bill will be calculated using a 3 month average of unadjusted billl
  • If you are not granted permission to run your water, you will be responsible for the water bill if you choose to run it anyway.