City Facilities Closing to the Public

North Bay, ON – March 17, 2020 – The City of North Bay is taking additional action to help prevent the spread of COVID-19 in the wake of the provincial government’s declaration of a state of emergency in Ontario.

Further to measures previously announced by the City, all municipal facilities including City Hall, Public Works and Parks, will be closed to the public, except by appointment, until further notice as of Wednesday, March 18.

Facilities will remain open to staff, essential deliveries, and pre-arranged appointments. Our Customer Service Centre can be reached by telephone 705-474-0400, or by email at

There are various methods to make non-cash payments, including a drop box outside the main doors of City Hall, online and via telephone.  Please visit for more details.

We are asking residents seeking to attend to City-related business do so remotely when possible, online, by phone or through the mail, or delay any business that requires in-person interaction with City employees until a future date.

Those with urgent, time-sensitive matters requiring the attention of staff are advised to contact the appropriate department to determine if an accommodation can be made.

The City is continuing to work closely with the North Bay Parry Sound Health Unit and other community partners to monitor the COVID-19 situation and respond accordingly.


Gord Young
 Communications Officer
 705 474-0626 ext. 2505