City waives interest and penalties for tax and water payments due to COVID-19

North Bay, ON – March 20, 2020 – The City of North Bay is offering assistance to residents and businesses that may be facing financial challenges as a result of the COVID-19 outbreak.

Starting this month, interest and penalties for tax and water payments will be waived, as an initial step. Once more is known about how long COVID-19 measures will be in place, City staff will work with residents and businesses to develop payment plans. Please be patient as we have a number of employees working remotely.  We will return your call or email as soon as possible.

If you require assistance, please email: (taxes) or (water) Residents can also contact our Customer Service Centre at 707-474-0400.

These measures are being implemented following an Emergency Meeting of Council held on Friday, March 20, 2020, where Council granted senior administration authority to take action, where necessary, on certain acts during a provincially declared emergency. That includes waiving interest and penalties for billings.


Gord Young
 Communications Officer
 705 474-0626 ext. 2505